Effective Date: 14 April 2025

At KeePlumbers, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you contact us, visit our website, or use our services.

1. Information We Collect

We may collect personal information such as:

• Your name, phone number, and email address

• Physical address for service delivery

• Details related to your plumbing needs or inquiries

• Communication history via phone or email

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide plumbing services

• Schedule appointments and manage service delivery

• Improve our communication and customer service

• Send service updates or confirmations when necessary

We do not sell, rent, or trade your personal information with third parties.

3. How We Protect Your Information

We take appropriate measures to safeguard your personal data from unauthorized access, misuse, or disclosure. Access to your information is limited to authorized KeePlumbers personnel only.

4. Sharing Your Information

We only share your personal information:

• When it’s necessary to complete a service request

• If required by law or legal obligation

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Ask for corrections or deletion of your data

• Opt out of communications at any time

To make a request, please contact us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:

📧 Email: admin@keeplumbers.co.za

📞 Call: 061 537 9960