Effective Date: 14 April 2025
Welcome to KeePlumbers. By using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Services
KeePlumbers provides a wide range of plumbing services, including installations, repairs, and maintenance. All services will be carried out by qualified and licensed professionals.
2. No Call-Out Fee
We do not charge a call-out fee. You only pay for the services you receive, as agreed upon before work begins.
3. Quotes and Pricing
All quotes provided are based on the information available at the time. Any changes to the scope of work may result in a revised quote. Final pricing will be confirmed and agreed upon before work begins.
4. Payment Terms
Full payment is due upon completion of the project unless otherwise agreed in writing. Larger projects may require a deposit before commencement.
5. Refund Policy
Once a project has begun, no refunds will be issued unless otherwise agreed upon in writing by both parties. We encourage clients to review all details of the work before giving approval to proceed.
6. Scheduling and Access
Clients are responsible for ensuring clear access to the worksite during scheduled times. Missed appointments without notice may incur delays in service.
7. Warranty
We stand behind our work. Most services and installations come with a workmanship guarantee, the terms of which will be communicated clearly at the time of service.
8. Liability
KeePlumbers will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. We are, however, committed to resolving issues professionally and promptly.
9. Changes to Terms
KeePlumbers reserves the right to update or modify these terms at any time. Clients will be notified of any significant changes prior to implementation.
10. Contact Us
If you have any questions about these Terms and Conditions, feel free to contact us:
📧 Email: admin@keeplumbers.co.za
📞 Call: 079 866 2876